Shipping information

1. Shipping Options

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 10 - 15 business days.

2. Shipping Costs

Shipping costs vary depending on the selected shipping option and the destination. The shipping cost for your order will be displayed during the checkout process.

3. Free Shipping

We offer free standard shipping on orders over SGD100 to eligible locations. Free shipping eligibility is automatically calculated during checkout.

4. Order Processing Time

Orders are typically processed and shipped within 10 - 12 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

5. International Shipping

We offer international shipping to select countries. International shipping costs and delivery times will be calculated during the checkout process. Customers are responsible for any customs duties or taxes imposed by their country.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking on the provided link.

7. Delivery Delays

While we make every effort to ensure timely delivery, please be aware that external factors such as weather conditions, customs delays, or other unforeseen circumstances may affect delivery times. We appreciate your understanding in such situations.

8. Delivery Address

Please ensure that the delivery address provided during checkout is accurate. We are not responsible for orders shipped to incorrectly provided addresses.

 

 

If you have any questions or concerns regarding shipping, please contact our customer service team at enquiry@cayliss.com

 

Last update : 11/10/23