Terms and Conditions

 

1. Acceptance of Terms

By accessing and purchasing from Cayliss, you agree to be bound by these terms and conditions. 

2. Products and Pricing

a. Product Information: We make every effort to provide accurate product descriptions, images, and prices. However, we do not warrant that product descriptions or other content on the website are error-free.

b. Pricing: Prices are subject to change without notice. All prices are listed in Singapore dollars. Any applicable taxes or shipping fees will be displayed during the checkout process.

3. Orders and Payments

a. Order Confirmation: Once you place an order, you will receive an order confirmation via email. This confirmation does not signify our acceptance of your order; it confirms that we have received it.  A full refund will be made to orders that cannot be fulfil on our end.

b. Payment: Payment must be made at the time of placing the order. We accept credit card or Paypal payments. Your order will be processed upon successful payment.

4. Shipping and Delivery

a. Shipping Policy: Information about our shipping policies, including estimated delivery times and applicable fees, can be found on our website.

b. Delivery Delays: We are not responsible for delays in shipping or delivery beyond our control. Any delivery dates provided are estimates.

5. Returns and Exchanges

a. Return Policy: Returns are accepted within 7 days of the delivery date. The product must be unused, in its original packaging, and accompanied by proof of purchase. We offer store credits upon every successful return.

b. Exchange Policy: Exchanges are available for defective or damaged products. Contact our customer service within 7 days of receiving the product.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Cayliss and is protected by copyright, trademark, and other intellectual property laws.

7. Privacy and Data Security

a. Privacy Policy: We respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

b. Security: We employ industry-standard security measures to protect your information. However, we cannot guarantee the security of data transmitted over the internet.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or products.

9. Governing Law and Dispute Resolution

These terms and conditions are governed by the laws of Singapore. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Singapore.

10. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.

By using Cayliss, you acknowledge and agree to these terms and conditions.

Cayliss

enquiry@cayliss.com

Last update : 11/10/23